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Welcome to the Microsoft Community. As per the problem description the computers Bluetooth won't sink correctly with the Gogroove Flex Smart X2 Bluetooth FM transmitter.

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·Do you get nay error message?

I will help you with this issue. I would suggest you to follow these methods.

Method 1: Run the hardware troubleshooter. Follow these steps:

a)Press the ‘Windows + W’ key on the keyboard.

b)Type troubleshooter in the search box and then press enter.

c)Click hardware and sound and run the hardware and device troubleshooter.

Method 2: Update the latest Bluetooth drivers from the manufacturer’s website. If Windows 8 drivers are not available, you can install Windows 7 drivers in compatibility mode. Follow these steps:

a)Press the ‘Windows + W’ key on the keyboard.

b)Type compatibility in the search box and then press enter.

c)Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.

Windows 8 Turn On Bluetooth

d)Select the drivers and install.

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Hope this helps. Let us know if you need further assistance with windows related issues. We will be happy to help.